Privacy Policy

Effective Date: 21st of February, 2026  ·  Last Updated: 21st of February, 2026
Entity: Pangea (operated by Andres David Gutierrez Arias / ABN 88916987661)
Contact: info@pangeaconnects.com

1. Overview

Pangea is a community-based social platform designed to support immigrants and new arrivals in Australia. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use the Pangea mobile application and related services (the "App").

We handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable.

By using the App, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

A. Account Information

When you register using Google login (OAuth) or email/password, we may collect:

• Full name or display name
• Email address
• Profile photo (if provided)
• Encrypted password (if registering via email)
• Account ID and authentication tokens

B. Profile Information

You may voluntarily provide:

• Languages spoken
• Cultural background or nationality
• City (location is limited to city level only)
• Interests
• Biography
• Professional or service information (if applicable)

Pangea does not collect precise GPS location data.

C. Content You Create

We collect information when you:

• Post housing, jobs, services, or events
• Upload photos (e.g., housing listings up to 10 images)
• Create service or skill monetization listings
• Send or receive messages via in-app chat
• Leave reviews (if enabled)
• Submit reports or block other users (see Section 10)

D. Messaging (Chat)

Messages exchanged between users within the Pangea app are stored securely to enable communication and safety monitoring. We do not monitor private messages routinely, but we reserve the right to review content if required for safety, abuse prevention, content moderation, or legal compliance.

E. Payments (Stripe)

If you subscribe to premium features:

• Payments are processed securely by Stripe.
• Pangea does not store full credit card details.
• We may receive transaction confirmation, subscription status, and billing metadata from Stripe.
• Stripe's privacy practices are governed by Stripe's own Privacy Policy.

F. Technical & Usage Data

We may collect:

• Device type
• Operating system
• App version
• Log data (e.g., errors, performance metrics)
• IP address (used for security and fraud prevention)

G. Cookies and Similar Technologies (Website)

Our website (pangeaconnects.com) may use cookies and similar tracking technologies to improve your browsing experience, understand site usage, and support analytics. You can control or disable cookies through your browser settings. For more detail on the specific cookies we use, please see our Cookie Policy.

3. How We Use Information

We use collected information to:

• Provide and operate the App
• Enable login and authentication
• Personalise feed content (based on city and language preferences)
• Facilitate communication between users
• Enable service directory and monetization features
• Process subscriptions
• Improve performance and user experience
• Detect, investigate, and prevent fraud, abuse, and policy violations, including in relation to reported or blocked users
• Comply with legal obligations

We do not sell personal information.

4. Disclosure of Information

We may share information:

• With other users (based on your profile visibility and posts)
• With service providers (including hosting providers, Base44 infrastructure, Stripe for payment processing, and analytics tools)
• If required by Australian law, regulation, or court order
• To protect safety, prevent unlawful activity, or enforce our Terms of Use
• In connection with a proposed investment, merger, acquisition, restructuring, or sale of assets. In such cases, we may share aggregated, anonymised, or de-identified information with potential investors, advisors, or partners. Any disclosure of personal information will be subject to appropriate confidentiality obligations and handled in accordance with applicable Australian privacy laws

Some service providers may process data outside Australia, including in jurisdictions that may not have equivalent privacy protections. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place, consistent with our obligations under the Australian Privacy Principles.

5. Data Security

We take reasonable technical and organisational measures to protect personal information, including:

• Secure authentication
• Encrypted data transmission (HTTPS)
• Restricted database access
• Hosting through secure infrastructure providers

However, no online system is 100% secure. If an eligible data breach occurs and is likely to result in serious harm, we will comply with the Notifiable Data Breaches scheme under Australian law.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Maintain account integrity
• Comply with legal requirements (including financial and tax record-keeping obligations)
• Prevent fraud or abuse

You may request deletion of your account at any time (see Section 8 and our Account Deletion page).

7. Age Requirement and Children's Privacy

Pangea is intended for users aged 18 years and over. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take reasonable steps to delete that information promptly.

If you become aware of a child using or being exposed to inappropriate content or contact through Pangea, please report it immediately to info@pangeaconnects.com. See our Child Safety Policy for further detail.

8. Access, Correction & Deletion

You may:

• Update profile information within the App
• Request correction of inaccurate information
• Request account deletion by contacting info@pangeaconnects.com or by following the steps on our Account Deletion page

Upon verified request, we will delete or de-identify your personal information unless legally required to retain it.

9. Complaints

If you believe your privacy has been breached, contact:
info@pangeaconnects.com
Subject: Privacy Complaint

If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Reporting and Blocking

Pangea provides in-app tools allowing users to report or block other users or content they believe is abusive, inappropriate, or violates our Terms of Use. Reports are reviewed by our moderation team and are not visible to other users. We may retain report data to investigate misuse and improve platform safety.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published at this URL with an updated "Last Updated" date. We encourage you to review this page periodically.